Dreyer's Carpet Care Customer Satisfaction Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Belinda Nix Alachua, FL Posted on Jul 17th, 2020	I've used Dreyer's Carpet Care for many years and they have always been able to get to me within a few days. The technicians have been most courteous, have worked quickly, and done an excellent job.
Caitlin Galliangane Gainesville, FL Posted on Jul 7th, 2020	Dreyer's was a pleasure to work with. The estimate was quick and easy and scheduling service was fast and convenient to my schedule. The work was done efficiently and professionally. The end result looks fantastic!
Bill Johnson Alachua, FL Posted on Jun 30th, 2020	Called in late morning to get info about having some upholstered furniture cleaned. Very knowledgeable folks answered the phone and answered all of my questions. I then asked when can I set up an appointment to have the work done. I was told they had a opening 4 hours later that day if I was available. I was very happy to say yes. I was told the appt time was 1PM but the tech, Derek, was coming from a job in Ocala and could possibly be there earlier depending on traffic. He did arrive about 30 mins early and started the job. I have commend Derek on his professionalism and positive demeanor. He was courteous and knowledgeable in his products. He also did a great job in cleaning the furniture we had called anout. I highly recommend Dreyer's for all of your cleaning needs be it furniture, carpets, floors, drapes tile etc. You won't be disappointed. If you are lucky enough you might get Derek as your tech. Bill Johnson
Cheri Zdziarski Alachua, FL Posted on May 24th, 2020	Excellent work and exceptional customer service scheduling.
Renee Davis Gainesville, FL Posted on Apr 20th, 2020	I found Dryer's on Yelp and noticed they had good reviews. I called to inquire about the service and pricing. Helen was very friendly and answered all of my questions. I went ahead and hired them to clean all of my tile floors in the house we just purchased. Two vans pulled up and they got right to work. They arrived on time and were very professional. I was very happy with the work and my floors looked shiny and clean.
Patricia D Gainesville, FL Posted on Apr 20th, 2020	Derek did a great job cleaning the tile and grout in the two bathrooms.
Cheri Junga Keystone Heights, FL Posted on Mar 19th, 2020	Awesome experience!!! The tech, Derek, was very polite and professional and he did an amazing job on the carpet! Highly recommend!!!
Dale & Marybeth S. Gainesville, FL Posted on Mar 16th, 2020	Our first time using Dreyer's. Responded promptly to our call, arrived on time, and did a good job at a reasonable price.
Tanya Hulton Trenton, FL Posted on Mar 13th, 2020	Derick was an amazing tech. I was selling a house and needed the carpets cleaned ASAP and they were able to fit me in that day. The tech was tight on time and even called 15 mins before he arrived. Highly recommend and will use again!
Peggy Short Gainesville, FL Posted on Mar 9th, 2020	I have used Dreyers years ago to clean my carpet. I was so happy with the results then and even more impressed this time. My carpets look great and the serviceman was so helpful. The price is so reasonable and I even had a discount!
Carol Rozear Gainesville, FL Posted on Mar 7th, 2020	Derek was pleasant and efficient and the carpet looks great.
Brenda Salancy Gainesville, FL Posted on Mar 7th, 2020	Vic from Dryer's has cleaned both our house and my daughter's house many times (mostly pet accidents). He's on time, he does a wonderful job and he's always courteous and fun too!! We will both be calling for Vic every time we need the carpets cleaned. Anna is always lovely to talk to and most helpful in scheduling the cleaning .
John Fielding High Springs, FL Posted on Feb 25th, 2020	In 2017 my house on the river flooded after hurricane Irma. Dreyer's came in did all the mitigation taking care to dry it out and deal with the mold and mildew. They were very knowledgeable about what had to be done and performed all the work in a timely manner and with a smile.
John Malanchuk Gainesville, FL Posted on Feb 25th, 2020	Dreyers showed up early, cleaned thoroughly, and did a good job.
Mary Ann Ross Gainesville, FL Posted on Feb 25th, 2020
Sheri Martin Gainesville, FL Posted on Feb 25th, 2020	I’ve been a customer for years. Always excellent!
Randal Bengston High Springs, FL Posted on Feb 23rd, 2020	Always on time, extremely satisfied with their services and pricing. Very responsive to questions. I always recommend them to people looking for someone to clean rugs or furniture
Alex Segal Melrose, FL Feb 21st, 2020	Not inexpensive, but I trust them with my pricey oriental rugs and they do a great job. I have them spot clean my installed carpets at the house and they do a great job.
Suzanne Ojeda-clark Gainesville, FL Posted on Feb 21st, 2020
Wendy Deleo Gainesville, FL Posted on Feb 21st, 2020	very professional
Laura Line Gainesville, FL Posted on Feb 21st, 2020	The technician was thorough and careful and did a fantastic job.
Ed Janke Gainesville, FL Posted on Feb 19th, 2020	Punctual effective one of the few outstanding businesses run by a local organizations I've dealt with in 20 years
Joni Bennett Starke, FL Posted on Feb 18th, 2020	The man that came out was on time, very nice and explained everything he was doing. He also made sure he took extra time to get stains out of couch.
Craig Hedgecock Gainesville, FL Posted on Feb 18th, 2020
Laura Batlle Earleton, FL Posted on Feb 18th, 2020	I always trust this company to do an great job. The people are nice and very professional!
Jordan Lounsberry Alachua, FL Posted on Feb 18th, 2020	I had Dreyers out to my apartment to clean my carpets. We had a diabetic dog that lost control of her bladder so needless to say when she passed away the carpets needed cleaned. Dreyers came on time and the carpets looked wonderful when they left. I was super embarrassed to call them but so glad I did. 10/10 recommend their service and would use them again.
Michelle Minor Gainesville, FL Posted on Feb 18th, 2020
Gwen Wagner Gainesville, FL Posted on Feb 18th, 2020
Edward Block Gainesville, FL Feb 15th, 2020	I called Dreyer's to clean 6 dining room chairs. They came to my home twice and couldn't quite get the chairs clean. So they took the chairs back to their shop in Alachua and worked on them and achieved the success we all wanted. Their persistence to serve and fulfill is amazing. I would highly recommend them in the future.
Frances Khey Newberry, FL Posted on Feb 12th, 2020	Can I give MORE than 5 stars? The crew came out right on time. They moved all the furniture carefully so they could begin their work. I had my wood floors stripped and refinished after using Bona polisher on them and not knowing after every application it had to be removed because of the wax buildup. They brought my floors back to the original shine and beauty. Also, had my tile floors and grout cleaned and sealed along with two area carpets cleaned. I am so happy with their work and professionalism and I am smiling when I walk into the house and see the beautiful floor again! Great job!! I highly recommend this company.
Melissa Layne Alachua, FL Posted on Feb 11th, 2020	Loved the customer service that was provided by the Dreyer's Carpet Care team. Glad to have found them and look forward to using their services again!
Karen Curran Gainesville, FL Posted on Feb 11th, 2020	Dreyer's was able to schedule a holiday cleaning on short notice. The technician worked on the weekend to get our office done for the holidays. Professional all the way. Great Job. I would highly recommend Dreyers for carpets and upholstery. Their work has always been 5 star.
Reggie Hillman Gainesville, FL Posted on Dec 2nd, 2019
Zach Heern Gainesville, FL Posted on Oct 26th, 2019
Shawn Mattern Branford, FL Posted on Oct 2nd, 2019	They did a great job! Friendly, professional and carpets look brand new.
Pam Llorens Chiefland, FL Posted on Aug 29th, 2019	I’m very happy with the rug and sofa cleaning I had done by Dreyer’s. They arrived in time , took a lot of care with the sofa and the rugs . I will definitely call them again . Everyone I dealt with was professional and pleasant.
Kayla & Adam Kain Alachua, FL Posted on Aug 27th, 2019	Fast, professional service from friendly people. Cleaned my couch and mattress. Will be using them again!
Sherrie Jans Bell, FL Posted on May 17th, 2019	I love Dreyers Carpet Care !! Joe came out to clean my carpet and sofa and did a fantastic job. He is very professional and takes pride in his work. I won't use any other company for my home from now on . Thank you Dreyer's !
Debra Posted on May 16th, 2019	Dreyer's always does an excellent job of cleaning rugs and carpeting and hardwood floors. We discovered them a few years ago and have been using them and recommending them them ever since.
Frances L Posted on May 16th, 2019
Pat Barber Hawthorne, FL May 14th, 2019	Very professional, careful with my furnishings, removed stains, and completed job in a timely manner. Would recommend Dreyers to anyone who values great service at a reasonable rate.
Jean M Posted on May 11th, 2019	Arrived promptly; Was thorough in cleaning carpet and upholstery; Nice to work with. Thank you, Dreyers, for a job well done!
Ann S Posted on May 9th, 2019	Super job-would recommend to anyone in need of carpet care!
Mike M Posted on Apr 25th, 2019	Great service!
Catherine I Posted on Apr 19th, 2019	Vick was so willing to please and very professional. Thanks Dryers!👍😊
Roy G Posted on Apr 19th, 2019	Joe was great!
Larry M Posted on Apr 18th, 2019	Technician was very punctual and did a great job. Explained process and pointed out a couple of things we were not aware of. Took longer to dry than anticipated but very nice job.
Annah L Posted on Apr 18th, 2019	Super friendly, showed up on time and did an excellent job!
Steven R Posted on Apr 12th, 2019	Great work!
Gwen W Posted on Apr 12th, 2019