Email address protected by JavaScript.
Please enable JavaScript to contact me.

 
 

Help us accomplish our mission by giving us just 60 seconds of your time

 

Dear Friend and Client,

Thank you for using our service. We want to know how we are doing in your eyes. Please let us know if you were thrilled, simply satisfied, or disappointed. This information will help us accomplish our mission: To provide our clients with the most outstanding service experience possible!

Directions: After each question please write the number corresponding to the answer that best reflects your opinion. *Put N/A if not sure or not applicable.

(Very Dissatisfied)  N/A  1  2  3  4  5  (Very Satisfied)

 

How satisfied are you with the following aspects of your service experience?
       
On time arrival
  N/A  1  2  3  4  5  
Courteous on the job site
  N/A  1  2  3  4  5  
Quality of cleaning job
  N/A  1  2  3  4  5  
Responsiveness to your special requests
  N/A  1  2  3  4  5  
Telephone courtesy
  N/A  1  2  3  4  5  
Responsiveness of office staff
  N/A  1  2  3  4  5  
Schedule availability
  N/A  1  2  3  4  5  
Amount of information offered
  N/A  1  2  3  4  5  
Overall performance
  N/A  1  2  3  4  5  
Our reputation
  N/A  1  2  3  4  5  
Our experience
  N/A  1  2  3  4  5  
Our guarantee
  N/A  1  2  3  4  5  

 

What did you like MOST about Dreyer’s Carpet Care?
       

 

What did you like LEAST about Dreyer’s Carpet Care?
       

 

After using our service, are you more or less likely to use us again?
       
   N/A   Less Likely   More Likely

 

Are you aware of the Dreyer’s Referral Program?
   Yes   No

 

Additional Comments:
       

 

Name
Email
Phone

 

May we use your testimonial for promotional purposes?
   Yes   No

 

THE DREYER’S GUARANTEE If you were not completely thrilled with the service experience you received from us, we will rush back to your location to remedy the situation. If you are still unimpressed, you owe us nothing and we will issue a 100% refund. Thank you!